Terms of service

Last Updated: October 14, 2026

1. Overview
This website is operated by VESL. Throughout the site, the terms “we”, “us” and “our” refer to VESL. By visiting our site and/or purchasing a filtered showerhead or replacement filter from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

3. Products and Services
We have made every effort to display as accurately as possible the colors and images of our products. We reserve the right, but are not obligated, to limit the sales of our products (such as our filtered showerheads) to any person, geographic region, or jurisdiction.

4. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Warranty and Limitation of Liability
Our filtered showerheads are subject to the specific terms outlined in our Warranty policy. We do not guarantee that the results obtained from the use of the service will be accurate or reliable, though we strive for the highest quality in water filtration.

6. Mobile Messaging Terms
The VESL mobile message service (the “Mobile Service”) is operated by Lightpath Advisors LLC, DBA VESL. Your use of the Mobile Service constitutes your agreement to these mobile terms. We may modify or cancel the Mobile Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these mobile terms at any time, and your continued use of the Mobile Service following the effective date of any such changes shall constitute your acceptance of those changes.

By consenting to VESL’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of VESL through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You do not have to sign up for this program to make any purchase, and your consent is not a condition of any purchase with VESL. Your participation is completely voluntary.

We do not charge for the Mobile Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details.

You may opt out at any time. Reply STOP to any text message from us, or click the unsubscribe link (where available) in any message. You’ll receive a one-time confirmation that you’ve been unsubscribed. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other VESL mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out of those separately by following the instructions in their respective terms.

For help, reply HELP to any text message from us or email support@myvesl.com.

We may change any short code or telephone number we use to operate the Mobile Service at any time and will notify you of these changes. Messages you send to a short code or telephone number we have changed, including STOP or HELP requests, may not be received, and we will not be responsible for honoring requests made in those messages.

Wireless carriers are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up again with your new number.

To the extent permitted by applicable law, we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Mobile Service, any errors in that information, or any action you may or may not take in reliance on the information or Mobile Service.

We respect your privacy. To see how we collect and use your personal information, see our Privacy Notice at https://myvesl.com/policies/privacy-policy.

7. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which VESL operates.