Shipping policy

Thank you for being a part of the VESL journey. Please review our shipping guidelines below to understand how we get our products to you.

Shipping Rates

We believe in keeping things simple and rewarding our community:

  • Filter Plans (the $0 showerhead on the 2-Year Plan and the $20 showerhead on the 1-Year Plan): $1 flat shipping on your first order, the showerhead, whether it holds one showerhead or up to three. Every replacement SPA Pod after that ships free for the whole of your plan.

  • Other subscriptions: Standard filter subscription orders qualify for Free Shipping, regardless of the order value.

  • Standard Orders: Enjoy Free Shipping on all one-time purchases over $49.

  • Flat Rate: For one-time orders under $49, a standard shipping fee will be calculated at checkout.

Shipping Restrictions

At this time, VESL ships only to the contiguous United States. We do not currently ship to the following locations:

  • States & Territories: American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.

  • Military Addresses: Armed Forces Americas, Armed Forces Europe, and Armed Forces Asia Pacific.

We are working hard to expand our reach and hope to service these areas in the near future.

Order Processing

Orders are typically processed within 2–3 business days. You will receive an email with tracking information as soon as your order leaves our facility. Shipping times may vary based on your location and carrier volumes.